Privacy Policy & Terms of Service
⚠️ Important Notice
Luxina Beauty operates as an intermediary platform connecting customers with Korean suppliers. We do not manufacture, store, or directly handle the products. All products are shipped directly from Korean suppliers to customers. As such, we bear no responsibility for product quality, authenticity, or safety. Any claims regarding the products should be directed to the original manufacturer.
Information We Collect
Information required for orders:
- Full name
- Email address
- Phone number
- Shipping address
- Payment details (processed securely through our payment provider)
Optional information:
- Gender
- Date of birth (to remember birthdays)
- Marketing preferences
Purpose of Data Collection
We collect your information to:
- Process and ship your orders
- Contact you regarding your orders
- Provide customer service
- Send updates about promotions and discounts (only with your consent)
- Manage your cashback program
Sharing Information with Third Parties
Your information is shared only with:
| Provider | Purpose |
|---|---|
| Shipping company | Delivering your order |
| Payment provider | Secure payment processing |
| Korean suppliers | Product supply and shipping from Korea |
We do not sell your information to third parties.
Data Retention
| Type of Information | Retention Period |
|---|---|
| Order details | 5 years (as required by law) |
| Purchase history | 5 years |
| Customer service inquiries | 3 years |
| Marketing information | Until consent is withdrawn |
Your Rights
You have the right to:
- Access the information we hold about you
- Correct inaccurate information
- Delete your information (subject to legal requirements)
- Withdraw consent from marketing communications at any time
- Close your account
Data Security
We protect your information through:
- SSL encryption for all data transfers
- Secure data storage
- Access restricted to authorized personnel only
- Regular security updates
Cookies
Our website uses cookies to:
- Improve your browsing experience
- Remember your preferences
- Analyze website usage
You can block cookies through your browser settings.
Product Packaging Disclaimer
Please note that product packaging may vary from the images displayed on our website. Korean suppliers occasionally update packaging designs, offer promotional editions, or ship products in different packaging formats to provide better pricing.
The product contents remain the same regardless of packaging variations. By placing an order, you acknowledge and accept that minor packaging differences may occur.
Limitation of Liability
Luxina Beauty acts solely as an intermediary between Korean suppliers and customers. We do not:
- Manufacture any products
- Guarantee product quality or safety
- Accept responsibility for product defects or allergic reactions
- Provide warranties beyond those offered by the original manufacturer
All product-related claims, including quality issues, should be directed to the original manufacturer. Customers purchase products at their own risk and discretion.
Minimum Age
Our website is not intended for children under the age of 18. We do not knowingly collect information from minors.
Contact Us
For privacy-related inquiries
📧 luxinabeauty@gmail.comPolicy Updates
This policy may be updated from time to time. Material changes will be published on our website.
